Payment Terms

Last updated: April 2, 2024

Accepted Payment Methods

We accept the following payment methods for our services:

• Credit and debit cards (Visa, Mastercard, American Express)
• Bank transfers
• Electronic payment systems
• Other methods as specified during checkout

Pricing and Fees

All prices are displayed in the currency specified on our website at the time of purchase. Prices include applicable taxes unless otherwise stated. We reserve the right to modify our pricing at any time, but changes will not affect orders already confirmed.

Additional fees may apply for certain services, including but not limited to processing fees, currency conversion charges, or premium feature upgrades. All applicable fees will be clearly disclosed before payment confirmation.

Billing Cycles

Depending on the service or program selected, billing may occur on the following cycles:

• One-time payment for single courses or workshops
• Monthly recurring subscription
• Quarterly recurring subscription
• Annual recurring subscription

For recurring subscriptions, you authorize us to charge your payment method automatically at the beginning of each billing cycle until you cancel your subscription.

Payment Processing

Payment processing is handled securely through third-party payment processors. We do not store complete credit card information on our servers. Your payment information is encrypted and processed in accordance with industry security standards.

By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information provided is accurate and complete.

Payment Confirmation

Upon successful payment, you will receive a confirmation email containing:

• Transaction details and receipt
• Access instructions for purchased services
• Billing information
• Invoice or payment record

Failed Payments

If a payment fails due to insufficient funds, expired card details, or other reasons, we will attempt to notify you via email. You may be required to update your payment information to continue accessing services.

For recurring subscriptions, we may attempt to process the payment multiple times over several days. If payment cannot be completed, your access to subscription services may be suspended or terminated.

Refund Policy

Refund eligibility depends on the type of service purchased and the timing of your request:

Workshop and Course Refunds

• Full refund available if requested before the workshop or course start date
• Partial refund may be available within the first seven days of access, provided minimal content has been consumed
• No refunds after seven days from the start date or after substantial content access

Subscription Refunds

• Refunds for the current billing period may be requested within seven days of the charge
• No refunds for previous billing periods
• Cancellation prevents future charges but does not trigger automatic refund

Refund Processing

Approved refunds will be processed within ten business days and returned to the original payment method. The time for funds to appear in your account depends on your financial institution.

Cancellation of Subscriptions

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation will take effect at the end of the current billing period, and you will retain access to services until that date.

No partial refunds are provided for unused time within a billing period unless otherwise specified in the refund policy above.

Late Payment and Non-Payment

Failure to make timely payments may result in:

• Suspension of access to services
• Termination of your account
• Collection efforts for outstanding amounts
• Additional fees or interest charges where permitted

Taxes

You are responsible for paying all applicable taxes associated with your purchase. If we are required to collect taxes, they will be added to your invoice. Tax rates and requirements vary by location and service type.

Currency and Exchange Rates

Prices are listed in the designated currency for your region. If your payment method uses a different currency, conversion will be handled by your financial institution or payment processor, and exchange rate fees may apply.

Disputes and Chargebacks

If you have concerns about a charge, please contact us directly before initiating a chargeback with your financial institution. We are committed to resolving payment disputes fairly and promptly.

Initiating a chargeback without contacting us may result in immediate suspension of your account and services pending resolution of the dispute.

Changes to Payment Terms

We reserve the right to modify these payment terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes take effect constitutes acceptance of the revised terms.

For significant changes affecting recurring payments, we will provide advance notice via email.

Contact Information

If you have questions about payment terms, billing, or refunds, please contact us:

• Email: info@jeveronjemotex.com
• Phone: +380635848023
• Telegram: https://t.me/+380635848023